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Legitimate complaints from the Better Business Bureau of Mainland BC will have local contacts from our BBB in British Columbia. You will see in the email signature a BBB employee name along with an email with name@mbc.bbb.org. There is a 604 phone number in the email. Additionally, the complaint link that appears to be that of BBB in New York. However, if you hover your mouse over the web address (the part that begins with http), you can see that the real address is not BBB at all. DO NOT CLICK ON THE LINK! The link actually takes you to a rogue website that downloads a Trojan virus on your computer. For the latest updates visit our scam email page on the BBB website: www.mbc.bbb.org

BBB is working with a professional deactivation service to take down the websites that are spreading the malware, and we have reported the incident to the FBI and other law enforcement agencies. Consumers are urged to delete suspicious emails and keep their anti-virus software up-to-date at all times.

Should you receive such an email do the following:

1. Disregard its message.

2. Report the email by forwarding it to phishing@council.bbb.org. In some cases you may get a bounceback message when forwarding to this email. Please disregard the bounceback email as all emails are being received.

3. Delete the email after forwarding.

4. Due to the virulent nature of the email run a virus scan if you have clicked on the link within the email.

This new email has been reported to BBB Deactivation team and we will have further information on the update as it becomes available. Thank you for your cooperation and patience with this matter.

RE: Case# 0575501: Kurt Fletcher

Dear Company:

As you are aware, the Better Business Bureau contacted you regarding the above-named complainant, seeking a response to this complaint. Your position is available online.

The following URL (website address) below will take you directly to this complaint and you will be able to view the response directly on our website:

http://newyork.app.bbb.org/complaint/view/0575501/b/872325809f

The complainant has been notified of your response.

The BBB believes that your response adequately addresses the disputed issues and/or has exhibited a good faith effort to resolve the complaint. The complaint will close as “Administratively Judged Resolved” and our records will be updated.

If you fail to honor your agreement or if the consumer has information that disputes the accuracy of your firm’s response, we will notify your office with substantiation to support the consumer’s position and the case will be re-opened. Cases will not be re-opened without documentation or good cause.

The BBB appreciates this opportunity to serve you. Dispute Resolution Department

See the full article from the BBB here

• Updates are limited to changing content text and images.
• Please email your updates to e-motional web design at least 5 business days before they are to be posted on your website.
• Try to send your updates in batches, to avoid using one of your updates for a minor change.
• Yearly updates in your plan start after your website is launched (or live).
• On the anniversary of your live website, your yearly updates begin with a new count.
• Unused updates from the previous year do not carry over to the next year.

• If you require more updates than your plan permits you have 2 options:

1)      By the hour – we charge $75 + tax for every hour of work to update your website. A small change (a change in open hours for example) would typically take us about 10 minutes. You will receive an invoice after one hour of work. If your requested update is expected to take longer than one hour, we will send you a quote for approval before beginning the work.

2)       Upgrade to a  monthly plan that allows more yearly updates

 Please contact e-motional web design if you have any questions!

If you are planning to enter the arena of online marketing, there is one entity you definitely will have to please – Google. Yes, we all are very aware of Google’s fortunate monopoly over the search engine market, and it is imperative that we act channel our online promotion activities in a way that pleases not only our target market but Google too. Wondering what steps you will have to take in order to do so? Here are four essential things you should take care of to enjoy search engine optimization.

1. Relevance

Almost everyone knows the importance of keywords. In fact, most websites over-use keywords in a way that makes them look negative in the eyes of Google. Websites whose keyword density exceeds 2% are often black listed and do not at all appear on the search results. This black listing takes a little time but does end up happening – and once it does, it’s extremely hard to recover from. In addition to the presence of keywords, what makes websites relevant is the originality of content. No wonder the scores of press release websites with exactly the same content appear on different ranks. One very good example of this is Wikipedia. Even though its content does not contain many keywords, it mostly appears among the top three results in search results. That is because it has formed a good impression on Google’s algorithm.

2. Date of Publication

Another factor Google uses to judge a website’s content is its timeliness. Since there is a lot of information about almost everything on the Internet already, one factor that makes one article better than another is its freshness. There are dozens of areas in which older information is no longer useful for readers such as ‘how to’ articles for software, games, and other products whose recent versions get released every now and then.

3. Wholesome Experience

Yet another factor that Google uses to rate websites and differentiate from other similar websites is the experience they provide to their visitors. Google’s algorithm uses a combination of factors to determine the quality of websites’ experience. They include timeliness of information, quality and uniqueness of content, density of keywords, number and size of advertisements as compared to the content, and the layout of the website. Hence, to make your website one of Google’s favorites, scrutinize each of these areas and make possible improvements.

4. Do Not Act Shady

Remember, the thing Google hates most is shady websites. Websites can mislead visitors and waste their time in numerous ways. Some of the things that you must not do to remain on Google’s ‘good’ list include:

• Insert absolutely irrelevant keywords
  (Remember, keywords are considered negative or positive depending on the way they are used.)
• Hide too many keywords behind images or camouflaging them
• Spam the page with links to lure visitors into clicking on them

To make your website one of those on Google’s ‘good’ list, make sure that you have paid proper attention to the four areas of focus mentioned above.

1. You change your  passwords often
2. Use strong passwords with number and letter combinations
3. Know who has administrative access to your website
4. Only access your website with a computer that you know is virus free
5. Keep all of your website programs up to date

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